News for charities
On Thursday 4th February, JustGiving is supporting a Media 140 event for third sector organisations.
If you want to learn how to make the most of websites like Twitter, Facebook and others, this is the event for you. Tickets are free (with a suggested donation to the DEC) and if you can’t come, you will be [...]
January 26, 2010 at 11:34 am • Filed under Events, News, Social Media • Tagged media140, social media, twitter
One of the most crucial aspects of fundraising on JustGiving is knowing who is fundraising for you. If you know your fundraisers, you can offer them advice and support. And if you know when they’ve finished fundraising, you can thank them for raising money for you.
To help you do this, you can subscribe to three email [...]
January 25, 2010 at 9:17 pm • Filed under New to JustGiving, News, Your charity account explained • Tagged email alert
For the first time ever, we’re holding a JustGiving Awards event in early February. We’ll be giving more details soon, but for now we want your nominations for the 2009 ‘Incredible Achievement’ category.
This is the one category where it doesn’t matter how much money someone raised, or how they went about it, as long as [...]
January 13, 2010 at 5:44 pm • Filed under News • Tagged award
Rage Against the Machine’s “Killing in the Name” is new the Christmas number one, the first time in five years that an X Factor contestant has not made it to the top of the charts at Christmas. It’s an amazing feat, but we think an equally extraordinary feat that Rage Against The X Factor has raised [...]
December 24, 2009 at 12:37 pm • Filed under News • Tagged
A lot has happened this year on JustGiving, so we thought we would ask the whole of the team to find their favourite stats of 2009. So here goes…
49,668
The number of emails our amazing helpdesk has answered since January 1st 2009. And they’ve helped 18,195 people on the phone too.
13%
The percentage of donors who’ve used [...]
December 18, 2009 at 4:51 pm • Filed under News • Tagged Facebook, facebook connect, Marathon, stats
As you may have read in Third Sector or Civil Society Fundraising this week, the HMRC and Treasury released a report on Tuesday into exploring options for reforming higher-rate relief in relation to Gift Aid.
The study was written by Kimberley Scharf of Warwick University and Sarah Smith of the University of Bristol and based in [...]
December 17, 2009 at 5:31 pm • Filed under News • Tagged gift aid, research
Today’s blog post is a special one from Rachel, about changes to our customer service team and timings for 2010. Read on for the exciting news…
I’m Rachel Collins and I’m the new Head of Customer Service here at JustGiving. I joined the team back in October this year and I’m responsible for the delivery of [...]
December 17, 2009 at 1:23 pm • Filed under News, helpdesk • Tagged helpdesk, support
Just over a year ago the rate of VAT was, without warning, reduced from 17.5% to 15% and we had to quickly reconfigure our systems to take that into account (here’s the blog post from the time).
On January 1st the rate of VAT is sadly going back up to 17.5%, and our finance and technical [...]
December 15, 2009 at 2:43 pm • Filed under News • Tagged payment, VAT
This Christmas, national DAB radio station Amazing Radio is donating all of its advertising resources to registered charities.Not only is the station giving slots to charities with existing radio ads, but the Amazing team are also creating commercials for smaller organisations free of charge…
December 10, 2009 at 11:32 am • Filed under News • Tagged newsletter
We are now paying Gift Aid within 20 days of each monthly claim, this used to take around two months.
“We’ve reduced the wait time between making a Gift Aid claim and making a payment to less than 20 days for all our member charities. A few weeks ago we would have had to say ‘under 30 days’, six months ago it would have been ‘under 60 days’. This is another example of how constant investment, innovation and a totally committed staff are improving the JustGiving experience”
Our Chief Financial Officer, Neil Bannister
….
December 9, 2009 at 3:49 pm • Filed under News • Tagged
